Important Notice for U.S. Customers (Effective August 29, 2025):

Japan Post has informed us of possible customs delays or returns of U.S.-bound parcels due to the suspension of the $800 de minimis exemption. Please be aware of the following:

• Starting Aug 29, 2025, U.S. Customs may charge duties on all imports, even under USD 800.
• Duties (or Import Tax) are the responsibility of the buyer/importer, not CSTOYS.
• USPS typically collects duties and fees at delivery. 
• If the recipient refuses to pay, the parcel may be returned to Japan.
• CSTOYS will not refund product cost or shipping fees if a parcel is returned for duty refusal.
• Any re-shipping costs due to customs delays or returns will be borne by the customer.

We know this is challenging, but CSTOYS remains committed to delivering Japanese Tokusatsu culture to fans in the U.S. and worldwide. More about the Tariff or Customs, please check our blog post.

• SHIPPING

Choose your shipping method at checkout:
-Registered Airmail (10-15 days with Tacking Info)
-EMS (5-7 days with Tracking info and insurance up to 20,000 YEN)
-DHL (4-7 days, insured). Please note that we may have to change your shipping method depending on your location in certain cases.

• Return

30-day return period for unused, undamaged items in original packaging. Contact us for the return first at contact@cstoysjapan.com