Q: How do I estimate my shipping fee? 

June 23, 2016

A: Our shopping cart has a Shipping Calculator :)

You will find our shipping estimation calculator right in your shopping cart (It locates on the bottom of the shopping cart page). Just choose your country, state or province, and enter your postal/zip code, then start your shipping calculation :)  

Here is a sample picture showing how the shipping calculator looks like: 

  

 

 

Shipping Calculator





Also in FAQ

Q: My package was sent back to Japan :( What should I do?

March 11, 2018

A: Please contact us first at cstoysjapan@gmail.com with your invoice # and we will have to wait for the package to be back here in our office. Due to the international delivery, it may take 2 to 3 week (sometimes even more...)  for the package to arrive here. And when it arrives here, we will start the investigation what happened to the package and why it was sent back to us and we will follow the chart below.  

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Q: My shipping box was crushed and the toy itself was broken. Is there anything can be done?

November 02, 2016

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Q: Where is your sign up form for the store?

October 06, 2016

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