Bandai initially advertised the item for a December release date, and thus that is what we listed as well. Unfortunately, some time after we placed our orders for the product, Bandai realized they wouldn’t be able to reach the demand for the product by December. Bandai has split their orders up into two batches. One batch just shipped (December 25th) and another batch will ship sometime in January, 2015, likely towards the end of the month.
Unfortunately our orders were pushed to January, 2015, as we’re part of the second wave of the Digivices. Bandai has also stated that the second wave of Digivices will not be coming with the collectable pins we had advertised alongside the pre-orders. While we are not 100% sure that this is indeed the case, we want to prepare all our customers for the possibility that the pins will not be included with our pre-orders.
While it is well beyond our control, we still offer our most sincere apologies regarding this issue. We are unsure why Bandai has decided to remove the pins for several people who ordered before the split occurred, but if it is what Bandai has decided, there isn’t anything we can do.
We are truly sorry for the inconvienence.
The CSToys Team