October 01, 2014
We sometimes fail in our attempt to contact some pre-order customers. They have paid for the pre-order item already and we received their Premium Bandai Exclusive items after 2 or 3 months later but then they are not responding to our EMS Shipping Fee request mail :(
To avoid this and have a closer contact with our pre-order customers, we have made an update on how we handle the program. We understand this is another annoying registration, but we sincerely want to avoid the miscommunication with you.
September 25, 2016
September 04, 2016
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