Q: Will I be getting a tracking number for my order?

February 25, 2015

A: Yes, you will receive your tracking number by email when your order is shipped out from our office.

Our store system sends you automatically a shipping notification when the package departs our office. And every sorting or shipping facilities along the way to your door, our store tracks it and let you know where the package is now and the status of it. 

If you need to track your item manual, just visit our store page URL below and enter your tracking # and hit "Track It" button. It will tell you where the item is located. 



Also in FAQ

Q: Where is your sign up form for the store?

October 06, 2016

A: Now it has been moved and only appear when you checkout with our items due to avoid spam emails and bots registering at our store with random names and email accounts. 


Q: I recently purchased some items on your website but it's seem to be an error with my order that why i can't see the order on my account but you guys already withdrawed money from my bank.

October 06, 2016

A: There are many reasons for declining payments and each case has to be investigated individually.  In your case, there is no record of your purchase at your store account under your account and we see your credit card was declined by your bank or credit card issuer.
Q: It has been more than 48 hours since I received your shipping information, and there is still a, "no results found" message when I conduct a search. Would it be possible to receive an update on the shipping status of my order directly from you?

September 18, 2016

A: We saw your shipping choice was Registered SAL (Delivery Time: 7-45 days) , the most economical way to ship your package and it takes more time to be tracked than any other shipping methods since it is carried slower than other shipping methods. Please be patient for it and it should appear in the tracking soon as it reached the next shipping sorting facility and our tracking system will send you more updates on it.