December 12, 2017
Dear Customers who pre-ordered or is planning to purchase the set,
Don't worry. If you have pre-ordered it with us, your order is confirmed. But it needs a little more time to arrive at our office.
Last week we received only 12 sets of DX Yujo & Medal Full Bottle Set as its first wave of what we have ordered. Due to its very first release, our entire order has not fulfilled at this moment, and we will have to ask you to wait for our second wave from our wholesalers in coming weeks.
分納(Bun-no) is the word our wholesalers often use, and it means "Partial Delivery." It happens whatever the toy he refers to, it is in high demand, and Bandai tries to limit its distribution. When we hear the word "Bun-no" in a conversation with our wholesalers, it is not something we would like to hear :( And they did it for DX Yujo & Medal Full Bottle Set.
For those pre-ordered this set and have not been fulfilled yet, once the second wave arrives we will ship it to you as soon as possible. We apologize the inconvenience but this is what Bandai does splitting our orders and making our customers and us to wait until their production is ready for the next batch :(
Usually the second wave comes in 2 or 3 weeks later after its first release. Please be patient with us and Bandai.
Director, CSTOYS International
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March 08, 2020