August 02, 2015
This post is in regards to the Tamashii Web Exclusive item of Ultra-Act Zoffy -Ultraman Mebius Special Set-. We received a total of five orders for this item during its pre-order opening period.
Unfortunately, at the time of ordering our July items, the store did not ping back any orders for Ultra-Act Zoffy. Because no orders were showing up in our store, we failed to order any of the item, under the impression that no one purchased it.
Obviously, our July items have arrived, and Zoffy is no where in sight. To all our customers who ordered this item, we are truly sorry that the store failed us that day, and that we have failed you.
Everyone who ordered will be receiving a full refund of their order, as well as a ¥1000 gift card to be used with any purchase in the future.
Again, we are incredibly sorry for the inconvenience we have caused, and hope we can be at your service again in the future.
The CSToys Team
December 12, 2017
Dear Customers who pre-ordered or is planning to purchase the set,
Don't worry. If you have pre-ordered it with us, your order is confirmed. But it needs a little more time to arrive at our office.
Last week we received only 12 sets of DX Yujo & Medal Full Bottle Set as its first wave of what we have ordered. Due to its very first release, our entire order has not fulfilled at this moment, and we will have to ask you to wait for our second wave from our wholesalers in coming weeks.
November 27, 2017
Wow! Black Friday & Cyber Monday Sale is leaving us with so many orders to ship out from today. Please be aware that we are getting an unusual large number of purchases from all over the world, and we will have to skip the packing video process from our routine packing procedures to send your orders as fast as we can. Don't worry we still take pictures of your items and post them to our Flickr channel so you can check them anytime.
Our packing team is preparing for your packing & shipping now, and we would like to ask your patience with our hard workers. Thank you again for using our service, and if you need any support regarding your orders, please contact us at email@example.com.
Happy Holidays. Sincerely,
November 24, 2017
Hello again, to the customers and fans of CS Toys International! The holiday season is upon us still, and we are ready for them with our Black Friday and Cyber Monday deals. This year we offer quite a few different bargains such sales on used items, discount codes, and bonus items!
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