Gift Card Code Mystery finally Solved :)

December 18, 2014

CSTOYS Gift Card (Sample) We sell our Store Gift Cards to our customers for their needs and we often use these to support and help our customers for many occasions. However we have been receiving a few complains that they were not able to use the code when they check out. 

 

We have been investigating what is happening with the Gift Card codes we are issuing and thanks to Shopify's online support, I think we found the cause in a very unexpected way. 

 

 

Shopify Support 
Dec 11 14:11

Hey there,

Chelsea here from Shopify.

Where exactly are you trying to enter the code, discount code or gift card? The error " Unable to find a valid discount matching the code entered " seems like it could be from trying to enter the giftcard code into the discount code section. Let me know! :)

 

Like she pointed out, there are 2 types of codes we have. One is "Store Gift Code" and the other is "Discount Code". And they are 2 different codes that do not work one another. 

 

"Where to Enter Store Gift Card Code"

 

Where to enter Store Gift Code 

"Where to Enter Discount Code"

Where to enter Discount Code

I sincerely hope this helps our customers who having an issue with our Store Gift Card code. 

 

Thank you. 

 

 





Also in What's New with CS Toys?

CSTOYS Toku Wave The 200th Broadcast Bonanza Campaign!

January 22, 2017

Our radio show, CSToys Toku Wave, is about to air its 200th broadcast on Jan. 30th, 2017! To celebrate our another milestone episode, we have partnered with "HERO☆STAR Radio" with Mr. Wakafuji for the 200th Broadcast Bonanza!

Just send us your music requests from the request forms below and we will draw the lucky winners!! They will receive our exclusive presents from CSTOYS & HERO☆STAR !!   

    To find out more details, please check out HERE

    New to CSTOYS? Here is the list of what we can do for you :)

    January 16, 2017

    Our store has been around about more than 10 years now. And we have been blessed with our royal customers and friends since we started this business. As we grow, we see more new people contacting us for how to use our service. So we here we are listing what we are doing :) 
    • Who are "we"?
      We are a Japan-based Tokusatsu Toy online store located in Matsuyama City, Ehime  Prefecture on Shikoku Island. 
    • What does "CSTOYS" stands for? 
      The naming comes from our original founders of the store, "Corpuz" and "Seike". Since the partner left us, now the store is owned & directed by Masaki Seike, Director of CSTOYS International. 
    • How Can I buy my toys at your store?
      We sell New & Pre-Owned (or Used Toys) . We bring these toys to our store every Sunday at 8 PM JST so please check our count down timer at our store on the top. 
    • What payments do you accept? 
      We accept PayPal, most of major Credit Cards. 
    • Do you provide tracking info for my orders? 
      Yes, we do. we offer our tracking code every package we send. 
    • Can I estimate my shipping fee before we purchase? 
      Yes, please. Our shopping cart equipped with our Shipping Fee Calculator for your estimation. 

    New Toy Activation on New Year's Day at 8 PM JST

    January 01, 2017

    Happy New Year everyone ;)
     
    Since it is our National Holiday here in Japan, we do not have much new items but only 2 items.
    • Capsule Toy Sound Gashat 01 (No Rare Ver. this time due to the limited stock) 
    • S.I.C. Kamen Rider Drive Type Speed
    These two will be activated tonight at 8 PM JST at our store.
    Also we are bring more of our "Coming Soon Items" in both Jan. and Feb. 2017 in a couple of days and make sure to check us out and pre-order them ;) 
     
     
    Thank you for using our service in 2017 ;D