Gift Card Code Mystery finally Solved :)

December 18, 2014

CSTOYS Gift Card (Sample) We sell our Store Gift Cards to our customers for their needs and we often use these to support and help our customers for many occasions. However we have been receiving a few complains that they were not able to use the code when they check out. 

 

We have been investigating what is happening with the Gift Card codes we are issuing and thanks to Shopify's online support, I think we found the cause in a very unexpected way. 

 

 

Shopify Support 
Dec 11 14:11

Hey there,

Chelsea here from Shopify.

Where exactly are you trying to enter the code, discount code or gift card? The error " Unable to find a valid discount matching the code entered " seems like it could be from trying to enter the giftcard code into the discount code section. Let me know! :)

 

Like she pointed out, there are 2 types of codes we have. One is "Store Gift Code" and the other is "Discount Code". And they are 2 different codes that do not work one another. 

 

"Where to Enter Store Gift Card Code"

 

Where to enter Store Gift Code 

"Where to Enter Discount Code"

Where to enter Discount Code

I sincerely hope this helps our customers who having an issue with our Store Gift Card code. 

 

Thank you. 

 

 





Also in What's New with CS Toys?

[IMPORTANT] Expect 1-2 day delay for our shipping operation :(

May 17, 2017

Sick in Bed :(Thank you for your kind words, supports, and being patient with us. Paqueen got well now and we are back :)

S
2017.5.21 

------------------------------------
Dear Customers,

Thank you for using our service and we appreciate your business with us as always. Since our successful launch of last Sunday activation on May 14th together with our "Spring into Summer Sale 2017", we have been receiving unusual number of orders from all over the world and we are so thrilled and excited. CSTOYS team has been working hard to process your packing & shipping as usual until yesterday, Tuesday May 16th and we have so far processed until your invoice #11909 and completed their shipping. 

And suddenly one challenge hit us.

Introducing the Spring into Summer Sale!

May 14, 2017

SPRING INTO SUMMER SALE 2017

 


Enjoy 40-60% OFF or MORE!!

The month of May is already close to half over, and as June fast approaches that means Summer is too! To make room for all the upcoming Kamen Rider Ex-AidUchu Sentai Kyuranger, and Ultraman Geed toys arriving this summer, it's time to clear out some much necessary space in the warehouse!

The Spring into Summer Sale 2017 includes a little bit of everything, from S.H.Figuarts releases, newer Kyuranger items, and many of our Used Items as well!

Today's Arrivals (2017/05/12)

May 12, 2017

Today's Arrivals (2017/05/12)So we received the big 3 boxes fully packed with the latest toys and restocks for this weekend and we live-streamed them in our Today's Arrival show. Thank you all who came to our live chat and hope you had a good time with us :) 

As always we are demonstrating these toys tomorrow during our "The Alternative Show (2017/05/13) " and hope you can come and see us in the livestream :)  The items we are focusing tomorrow are: