Q: Can you send your items to my country?

March 10, 2015

Shipping Fees Image

A: Please check the following country list we currently support for our services. We continue to expand the list as we are ready for our operations in those non-supported countries. 

We have added  "Chile", "Venezuela", and "Poland" to the list of our international shipping destination on Mar. 10th, 2015.  Since we had to migrate to our new store system, not the every countries in the world are ready for shipping in our store system. We are adding them constantly but the process is painfully taking our time right now. 

Please wait for our update at our blog for more shipping country updates: 

  • Australia
  • Austria
  • Argentine
  • Brazil
  • Belgium
  • Brunei
  • Canada
  • Chile
  • Finland
  • France
  • Germany
  • Greece
  • Honduras
  • Hong Kong
  • Ireland
  • Indonesia
  • Israel
  • Italy
  • India
  • Latvia
  • Malaysia
  • Mexico
  • Netherlands
  • New Zealand 
  • Peru
  • Philippines
  • Portugal
  • Poland
  • Russia
  • Singapore
  • Spain
  • Sweden
  • Taiwan
  • Thailand
  • Venezuela
  • Vietnam
  • United Kingdom
  • United States

Since adding the shipping fee for each weight setting, each shipping method and each county, it takes a quite sometime to fill the list and enter it to our system. Please be patient with us for more countries and we will do our best to manage it to your expectation. 


Thank you. 

    Also in FAQ

    Q: Where is your sign up form for the store?

    October 06, 2016

    A: Now it has been moved and only appear when you checkout with our items due to avoid spam emails and bots registering at our store with random names and email accounts. 


    Q: I recently purchased some items on your website but it's seem to be an error with my order that why i can't see the order on my account but you guys already withdrawed money from my bank.

    October 06, 2016

    A: There are many reasons for declining payments and each case has to be investigated individually.  In your case, there is no record of your purchase at your store account under your account and we see your credit card was declined by your bank or credit card issuer.
    Q: It has been more than 48 hours since I received your shipping information, and there is still a, "no results found" message when I conduct a search. Would it be possible to receive an update on the shipping status of my order directly from you?

    September 18, 2016

    A: We saw your shipping choice was Registered SAL (Delivery Time: 7-45 days) , the most economical way to ship your package and it takes more time to be tracked than any other shipping methods since it is carried slower than other shipping methods. Please be patient for it and it should appear in the tracking soon as it reached the next shipping sorting facility and our tracking system will send you more updates on it.