For your info, here we listed a series of our Flickr pictures showing the actual returned packages and how we handled them. Go ahead and click on them to see how we processed them by each process. Some items are still in on going process too.
We are also aware of the handling returned items should be treated case by case and we would like to ask all of our customers to contact us with your invoice # first, so we can work it out together with you.
Thank you :)