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Store Policies
CSTOYS INTERNATIONAL offers the following Returns Policy:
- Returning items
- We charge a 15% restocking fee on returned items. All the returning items must be sent back to Japan address via a traceable delivery method.
- Insurance Program
- In case of lost or stolen, your items is covered with Japan Post's Insurance Program. To get the benefit of this program, please contact us first and help you out.
- Here are what Japan Post can offer in detail:
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